Thig FAQ
Answers to common Thig questions about approvals, integrations, Google data, brand voice, models, usage, team access and deleting data.
Quick answers to the questions we hear most. If yours is not here, email hello@thig.ai.
Approvals and publishing
Thig never publishes without you. Every item lands in the feed first. Articles go to your CMS as drafts by default, X and LinkedIn posts publish through your connected accounts, and Reddit and Hacker News drafts are copied for you to post yourself.
Integrations
| Integration | Status |
|---|---|
| WordPress (Self-Hosted), Webflow, Sanity, HubSpot | Publish articles |
| GitHub | Pull requests for fixes, article commits |
| Google Search Console, Google Analytics 4 | Read-only data |
| X, LinkedIn | Publish posts |
| Telegram, Slack | Daily digest |
| WordPress.com, WhatsApp, Instagram, TikTok | Coming soon |
| Framer, Wix | Credentials stored, publishing coming soon |
See the integration pages under Docs for setup steps.
Data and accuracy
Agents read your strategy documents before every task. If something is wrong, fix it once in Context and every agent picks up the change. Wrong competitors can be removed and will not come back on their own.
Costs and usage
Your plan price covers the product and the AI work, and you never need your own AI key. The Usage page shows estimated AI cost by agent and model so you can see where effort goes. Thig stores everything it generates and only calls AI again when data is missing, you ask for a refresh, or a monitor is due.
Still need help?
- Start with the Docs overview.
- Email hello@thig.ai with your workspace name and what you expected to happen.
Questions about this page
Does Thig post anything without my approval?
No. Every draft, reply, article and fix waits in the feed until you approve it and click Publish. Reddit and Hacker News drafts are always posted by you.
How long does setup take?
Signing up takes a minute and onboarding usually takes about ten minutes. Your strategy documents are ready at the end.
Which CMS platforms can Thig publish to?
WordPress (Self-Hosted), Webflow, Sanity and HubSpot. Articles can also be committed to GitHub. Framer and Wix credentials can be stored, but publishing to them is not built yet. WordPress.com is coming soon.
Do I need Google Search Console and Analytics?
No, but they make the strategy and SEO suggestions much sharper because agents use your real queries and traffic. Thig only gets read-only access.
Why do my drafts not sound like us?
Correct the Brand Voice document in Context, then tune the voice studio with reference posts and sample ratings. Add hard rules in Agent settings for anything that must never appear.
Which AI models does Thig use?
Claude models in two tiers: a light model for drafts and chat and a heavy model for strategy, articles and audits. Images use Gemini or OpenAI. All of it runs on Thig's own keys.
Can my team use the same workspace?
Yes. Invite teammates in Settings, Team as Admin or Member. Seats are 1 on Free, 2 on Starter and 3 on Pro.
Does Thig post to Reddit?
No. The Reddit Agent drafts replies and posts. When you publish, Thig opens the thread and copies your text so you post from your own account.
Is my data secure?
Integration tokens and secrets are encrypted at rest and never shown in full again. Google access is read-only and scoped per workspace.
How do I delete my data?
Delete a website or your whole account in Settings, Account & Security. Deletion is immediate and cannot be undone.
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